Refund Policy
Refund & Return Policy
At KALAN sewingstop, your satisfaction is our priority. We take great care in crafting every piece, but if something isn't right, we're here to help.
Returns
- Returns are accepted within 5 days of delivery
- The item must be unused, unwashed and in original condition with all tags intact
- Items that are damaged, worn or altered will not be accepted for return
- Sale items and hand-painted products are non-returnable
Exchanges
- We offer exchanges for size or colour within 5 days of delivery
- The item must be in original, unused condition with tags intact
- Exchange is subject to availability of the requested size/colour
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection within 24-48 hours
- If approved, your refund will be processed via UPI transfer within 5-7 business days
- You will be asked to share your UPI ID for the refund transfer
- Shipping charges are non-refundable
How to Initiate a Return
To initiate a return or exchange, please contact us within 5 days of delivery:
- 📧 Email: thakuryashika313@gmail.com
- 📱 WhatsApp/Phone: Share your order number, reason for return and a photo of the item
Our team will guide you through the process within 24-48 hours.
Thank you for shopping at KALAN sewingstop. We truly appreciate your support! ❤️